UI/UX Case Study : Helping users to be able to do activities outside the home comfortably & anti-complicated without worrying too much with the Covid-19 virus.
This new year is no different from last year and 2 years before, the pandemic is not over yet. Covid-19 is still ongoing today. The majority of companies in the capital and in the suburbs have been affected by the pandemic. The company is taking action to hire its employees from home. There are even some offices that lend office facilities to their respective homes. The purpose of this is to survive the pandemic, save the company from bankruptcy. The term used is Work From Home (WFH).
When employees work at home, they feel a lot of different Pain Points than when working in the office. From the fear of being fired from the office, to the fear of leaving the house. Therefore, our group took the pain point as an important aspect to complete the task at Binar Academy.
Employees who work at home, aged 20–30 years. Located in Greater Jakarta, namely Jakarta — Bogor — Depok — Tangerang — Bekasi.
Our team consists of 4 UI Designers & UX Designers. We discuss and argue to determine the Point Of View. The final result of our Pain Point is an application, for each application we make each one.
1. Research Plan
The purpose of this research is to find out the condition of the user’s feelings when traveling during the pandemic.
We also take the process of collecting qualitative data related / direct interaction with users.
5. Problem Statement Quote
In compiling quotes we try to find important sentences or statements according to the topic we are doing. The step taken after searching is to put it in a column for each member’s name.
6. Problem Statement Synthesis
This stage is the next stage of the quote search process, when all the quotes have been collected, we classify them into sections related to the topic.
7. Point of View
At this stage we put ourselves in the story or the way the author views the story.
At this stage we describe the user as the artist Adipati Dolken.
9. User Journey Map
At this stage we describe user interactions with the product in context.
10. How Might We
- How can we help users reduce their worries before they travel?
- How can we help users get information on the number of visitors before the user leaves for their destination?
- How can we help users get information on the maximum number of visitors at their destination?
This is our PDF team. The first step to step ten is done with the team.
Visuals and Design System
In this process I made on my own.
3. User Interface Style Guide
4. User Interface
5. Feedback from Team
6. Usability Testing
To identify problems in UI design that have been designed, I did the Usability Testing stage. Below is a video link of the results of 5 people who are willing to Usability Testing.
7. Feedback from UT
8. Revision UI
9. Mock Up
During the Design Thinking project process, I got different experiences and thoughts about the COVID-19 tracking application. During the discussion process with the team, there were bright ideas, moreover, they were added to the process given by the facilitator. Making this project structured and relevant to the needs of the community. After starting the usability testing process I got some interesting feedback. Various inputs make this project even more complete. I am very aware that because of the limited time and ability that is still very lacking, I need to learn a lot again. I hope that this project can be the beginning of my other projects that can answer and help the community.